VODACOM FIBRE NO RESULTS

We are running a business from home, that's the reason we got the Vodacom Fiber services. On 2 September the Vodacom Fiber client services was contacted after no connection or internet service. They (Vodacom Client Services) said that the problem will be fixed within 24 - 48 hours.

On 4 September (48 hours after) again the service Centre was contacted. They assured me a technician will be coming to fix the problem at 15:00 (that never happened)

On 5 September I phoned the Service Centre again - now the reply was that they do not send out technician on/during weekends. When it was made clear that they promise on the 4th (Saturday) she made a call and promise to send someone. A Vodacom technician arrived, spend a few minutes and said the problem was to big they will be here Monday 6 September - they never came.

Again I phoned them 6 September, they promise to get someone to come out and I will be contacted telephonically to make sure everything get fixed. It's Tuesday 7 September - STILL no calls, no technician and definitely no service.

Where do I go from here?