CT
Cheryl T
1 reviews | Active since Oct 2014
27 Aug 2021, 19:27
Vodacom Fibre - no response from Vodacom. Sitting with rooter
Ordered Vodacom Fibre months ago. They delivered the router months ago. Fibre lines have been laid by Telkom. Called Vodacom. Every time they give reference nr and say if you don't get feedback within 48 hours, call again! Unacceptable. I want them to collect the rooter, cancel the request so that I can get Telkom's Fibre.
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Vodacom's replyOfficial
28 Aug 2021, 10:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2021, 10:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team