Vodacom fibre - no internet connection

Moved to a new area with Vodacom fibre, it was exciting for me and immediately signed up for installation. Installation occurred on the 27th of April and i was told that it would work within three hours. But it has been three weeks and i still don’t have internet connection.

I tried calling Vodacom a thousand times and no one could assist and it’s frustrating because i work from home.

I have lost my airtime calling them and now am going to start paying for a service I can’t use as they have already sent me an invoice.