Vodacom Fibre *********** (No help to 17 year long customer)

Good day people. I am writing this review regarding Vodacom Fibre.

Firstly I must say there are really no issues with the connection in about 3 years we might have been off for 2 days total.

But no my problem is I took a new 2 year contract with Vodacom Fibre ,I upgraded my line and took a special where I pay R299 for the first 6 months , We agreed to the new term and contract and since then nothing happened I am over paying now for the last few months for the original lower speed line.

I phoned Vodacom 3 times already and nothing gets done . Not 1 person was competent enough to help me

Vodacom what is going on with my Fibre contract because me myself don't even know ,Please catch a wakeup and help me out.