EG
Edwin G
1 reviews | Active since May 2011
13 May 2021, 10:13
Vodacom Fibre no help
Vodacom not helping me and others in our district that has New fibre and multiple resident's are considering canceling due to No assistance from Vodacom Fibre. Me myself are unfortunately stuck for now with them. Whem I app**** for the fibre in October 2020 the lowest speed was 10/10, Fibre was only installed last month but the new lowest speed in 2021 is 15/15. Also stuck with old modem. It seems vodacom not interested in fixing their mistake
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Vodacom's replyOfficial
13 May 2021, 10:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 May 2021, 10:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team