Vodacom Fibre no fix in 3 weeks

So, follow up on my review done over a week ago. Still no response and no feedback. I have spoken to over 30 people between Vodacom Head Office and Vodacom Fibre departments, including managers. Every single one of them are ***** and *********** in their positions. Three weeks and no feedback or resolution.

I have cancelled my debit order. I won't pay Vodacom for the fibre service this month as the service doesn't work as per my contract. They are in breach of the contract in terms of service delivery and when cancelling the debit order their agent tried to threaten me that I will be reported for breach of contract if I don't pay and that it will effect my ITC score.

Stay far away from Vodacom Fibre people. All the other service providers give you month to month service. Vodacom makes sure that you can't get out for 2 years as they have no intention of providing you the advertised service in my opinion.