Vodacom Fibre: No customer service - stay away

Avoid Vodacom Fibre if possible. Offline issues with no clear communication on an ETA or what the situation is. You have to call the congested Call Centre and then even they can't tell you what is wrong. I was told to keep phoning the call centre when I wanted to check the status (not even a twitter or facebook feed?).

How hard can it be for a world class telecom company to keep their customers updated with outages and progress?

Not happy and would not recommend their products unless you are forced to use their service by exclusive estates.