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Anne T
1 reviews | Active since Jun 2020
06 Mar 2023, 14:13
Vodacom Fibre, no customer service.
Zero rating. After 15 days, Vodacom restored my Fibre Service. If it was not for HelloPeter, my fault would never have been repaired. I was only contacted after posting on HelloPeter.
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Replies (2)
Vodacom's replyOfficial
06 Mar 2023, 15:00Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Vodacom's reply06 Mar 2023, 15:00
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
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Anne T's updateReviewer Update
06 Mar 2023, 15:34This is insane. Nobody in their right mind would think I complimented Vodacom. This customer service is non existent.
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Anne T's update06 Mar 2023, 15:34
Reviewer Update
This is insane. Nobody in their right mind would think I complimented Vodacom. This customer service is non existent.