NG
Natasha G
1 reviews | Active since Oct 2020
31 Jul 2023, 13:53
Vodacom fibre no assistance
Vodacom customer line/fibre customer line. Worst service I have ever received. I have been phoning for a week to cancel my fibre line. Vodacom fibre is pointing at billings, billings is pointing at vodacom fibre. No one is willing to assist.
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Vodacom's replyOfficial
31 Jul 2023, 14:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2023, 14:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team