TM
Thubelihle M
1 reviews | Active since Feb 2014
17 Mar 2025, 11:04
Vodacom Fibre...... Nightmare, join if you want misery
Day 9, my fibre line is down, I call every day religiously for follow up, All I get is attitude, even the team leader an Indian lady was annoyed on Friday 14 March 2025. The guys responding to this complaint, twice I was called, promise to follow up and revert and they disappear, I am convinced they are dead.
Extreme nonsense of an organization, ***********, uncaring. I have been with Vodacom as contract holder for more than 20 years, come end of my contract.... I am out, useless organisation, they resolve nothing
Helpful (0)
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Replies (1)Vodacom's replyOfficial
17 Mar 2025, 11:38Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply17 Mar 2025, 11:38
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
