LZ
Lawrie Z
1 reviews | Active since Aug 2022
16 Sept 2022, 07:34
Vodacom Fibre Nightmare Fibre Service
Am now again sitting with a Fibre outage for nearly a week since the last outage and despite pleading for help I have got absolutely no where with Vodacom Fibre. Please my fellow South Africans don't ever ever use Vodacom Fibre. I have received nothing but a completely unprofessional service from them as a consequence of which I will never ever recommend Vodacom to anyone
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Replies (2)
Vodacom's replyOfficial
16 Sept 2022, 07:51Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Sept 2022, 07:51
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LZ
Lawrie Z's updateReviewer Update
16 Sept 2022, 07:58Thank you for that response. I have had nothing but promises and more promises from Vodacom. It is time that if Vodacom wants to retain the little good name that they have that they ditch/dump Nokia and find another service provider. 🤮
LZ
Lawrie Z's update16 Sept 2022, 07:58
Reviewer Update
Thank you for that response. I have had nothing but promises and more promises from Vodacom. It is time that if Vodacom wants to retain the little good name that they have that they ditch/dump Nokia and find another service provider. 🤮