MR
MACK R
1 reviews | Active since Jan 2015
13 Mar 2021, 09:36
Vodacom Fibre nightmare
The worst 13 months of being with Vodacom Fibre. From intermittent network to no network at all. Really disappointing that such a huge organization would fail at the basic service; providing stable network. I guess the mistake was signing a 24 months contract.
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Replies (2)
Vodacom's replyOfficial
13 Mar 2021, 16:27Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2021, 16:27
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MR
MACK R's updateReviewer Update
15 Mar 2021, 14:15And the nightmare continues. More than 2 days later and no one has contacted me to get this issue resolved. Had to log another ticket....SR***
MR
MACK R's update15 Mar 2021, 14:15
Reviewer Update
And the nightmare continues. More than 2 days later and no one has contacted me to get this issue resolved. Had to log another ticket....SR***