Vodacom fibre nightmare.

App**** for fibre by vodacom beginning of feb was approved a week later ,tried to arrange delivery of the router and was told they can't tell me when the router will be delivered and that ram couriers refuses to make a way bill and they can not tell me why ,so the answer to the problem from the agent was i had to wait and see what happens which is absolutely pathetic ,i then canceled the whole application before recieving the router or beieng connected and approached vox ,the packages where faster ,cheaper and quicker .Went ahead and app**** and was accepted by vox canceled my dstv,current router 4g expecting to be connected by vox within the same week only to find out vodacom is now holding my isp hostage *******ly ,been phoning twice daily and posting on vodacoms fb pages,2 hellopeter reviews and still not one person has came back to me ,followed up ,gave feedback ,i have 2 recordings where an agent said the isp was released and 3 where it was said it is not ,they can't tell me why they can't release isp or where the hold up is ,it seems everything in or around vodacom is a hassle from fibre to contracts to ******* debits etc,please for you're own sanity and self respect stay away.This will be my 3rd post in a month on hello peter and not one agent has contacted me or made any effort from there part and this from a paying contract customer of 2k to 2.5k a month.