Vodacom fibre nighmare.

App**** for Vodacom fibre.After 3weeks of no feedback or help i canselled before any activation. I app**** for fibre at a different isp that can help me immediately only to be told that Vodacom must first cansell.Vodacom say cansellation taked 30 days even if they never provided any service.According to me month to month contract only starts when fibre's activated.Im now stuck without any Vodacom fibre and cannot move to other business that can help me immediately.I escalated it to the Helpdesk team leader that told me i need to wait longer.Thats the very reason i canselled because i cannot wait longer.I phone the helpdesk every day just to be told to wait for feedback .Im being held hostage by Vodacom.