Vodacom Fibre new customers

Worst experience of my life trying to sign on for Fibre. I have been given the run around for 3 weeks to do a simple installation and i get asked what is required for the techs to do their jobs. I have had to make numerous calls to try and get fibre installed and get it escalated only to be told "they'll call me back" which they never have. They NEVER follow up and not interested in assisiting, last straw was them sending a tech to do the installation today in the Gauteng area when im based in western Cape and all they say is apologoes for the poor service. The service i have received is appalling and totally unprofessional. I am not to easily complain or take it to this level but this was the worst service ever. #vodacomfibre the worst for new customers