VN
Vimal N
1 reviews | Active since Feb 2019
12 Jun 2020, 14:27
Vodacom fibre new application
Very disappointing with response time for vodacom fibre application. App**** on Monday 8 June and still not received a response if my application is approved. I can afford to pay the monthly subscription for 12 months in advance but looks like my business and a new vodacom customer is not needed. Sales order number: SO***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
12 Jun 2020, 17:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Jun 2020, 17:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
15 Jun 2020, 09:48Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 Jun 2020, 09:48
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call. As per our chat, you confirmed that your query is resolved.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team