1 reviews | Active since Sept 2016

11 Jun 2025, 07:07

Vodacom fibre needs to up their game

I've been told that it's going to take up to 3 days for the Fibre line to be restored, it's not acceptable how are you supposed to run a business without internet for 3 days?? It's the 2nd time that the Vodacom fibreline into the Firefox is not installed and secured properly and the cable cracks, not acceptable!!!!

0
Replies (1)
Vodacom
Vodacom's reply11 Jun 2025, 07:28
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team