JV
Juan-Pierre Venter
1 reviews | Active since Mar 2010
25 Jun 2021, 16:40
VODACOM FIBRE ****NDES SERVICE- LOST ME AS A CLIENT
I am absolutely shocked as a client to have been receiving this treatment, I requested that my Fibre line got moved as we are moving tomorrow, I followed every step Vodacom said, my request was submitted ON THE REQUIRED DATE AS VODACOM REQUESTED, after how many phone calls, how many emails, I get absolutely Nothing!!! You just lost another Good paying client - WOW THIS IS SHOCKING!!! QUICK TO MAKE THE SALE BUT THE AFTERSALES IS ****NDES
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Replies (1)Vodacom's replyOfficial
26 Jun 2021, 09:13Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jun 2021, 09:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
