Vodacom fibre more down than on

So we got Vodacom Fibre installed Nov. Was going good until Monday 8 February 2021 our fibre went down i phoned vodacom one guy said oh 84 people in our town is down i have to wait they will fix it so 2 hours later phoned again other guy told me only 6 people fibre is down got SR nr (SR ***) Tuesday down phoned oh they have an outage in area have to do troubleshooting did it nothing happend. Wednesday still down Thursday down Friday down (i phoned everyday and got different stories) ok so Friday down logged my own SR for the down wifi yeah it came back up for 3hours then we did speed test pur contract is for 20mbs line we only received.0.5mbs ridiculous so hubby is on the phone with vodacom oh they have to send technician bit they only work Mondays to Friday which means we will not have wifi for the weekend we cannot go into Neflix or youtube i cannot even go onto facebook thats how slow the line is but i pay for 20mbs. Then the lady my husband spoke to said she will find an technician and phone him back at 21:00 she did not phone back. About 20:30 the wifi went down again. I logged 3 SR with vodacom on the app SR nrs are SR*** & SR*** and SR***.

Its Saturday morning and the wifi is still down.

So now i pay for service that im not receiving and have to buy data for my phone and airtime that i phone out on vodacom everyday and have to buy data for my daughter as well.

I have the right to canmy contact early because vodacom fibre did not keep their part of the contract.

Regards Madeline