Vodacom Fibre & Metro Fibre BAD!!! customer service !!

Item: Vodacom
Rating: 1
Author: Thabo M

Vodacom Fibre & MetroFibre Worst BAD customer service!!!!!! 5 days waiting for Fibre Line restoring and still “we are waiting for the technician- the ticket is not yet assigned “

Helpful (0)

Replies (2)

Vodacom's replyOfficial

13 Mar 2023, 14:14

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply13 Mar 2023, 14:14

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Thabo M's updateReviewer Update

14 Mar 2023, 18:09

Vodacom Fibre and Metro Fibre - you are absolutely USELESS!!!!
Your service Sucks big time …
It’s full working week days since I’m trying to get the fibre line working
“We still waiting for the head office to activate “

Thabo M's update14 Mar 2023, 18:09

Reviewer Update