DJ
Duncan J
1 reviews | Active since Jun 2026
05 Jun 2026, 14:01
Vodacom fibre lines down
Fibre lines down, call centre have the same feedback for the last 3 days, easy to take your money but does not have any after sales ethic
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Replies (2)
Vodacom's replyOfficial
05 Jun 2026, 14:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2026, 14:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
12 Jun 2026, 15:23Dear Duncan,
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization.
Thank you for informing us that your services have been restored.
We sincerely apologize for any inconvenience you may have experienced.
Regards,
Consumer Website Team
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization.
Thank you for informing us that your services have been restored.
We sincerely apologize for any inconvenience you may have experienced.
Regards,
Consumer Website Team
Vodacom's reply12 Jun 2026, 15:23
Official
Dear Duncan,
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization.
Thank you for informing us that your services have been restored.
We sincerely apologize for any inconvenience you may have experienced.
Regards,
Consumer Website Team
Thank you for taking the time to express your concerns to our office. We appreciate feedback from valued clients like you, as it helps us identify areas for improvement within our organization.
Thank you for informing us that your services have been restored.
We sincerely apologize for any inconvenience you may have experienced.
Regards,
Consumer Website Team