BL
Brilliant L
1 reviews | Active since Feb 2025
26 Feb 2025, 08:42
Vodacom Fibre lines
We have Vodacom Fibre installed in our household & we have been experiencing some challenges with connectivity. Our connection has been offline since 12 February-25 to date. We have been calling Vodacom Fibre contact centre on a daily basis & we have NOT been assisted to date. Same comments everyday” your call has been escalated & a technician is attending to the matter”. I have never experienced such a horrible service from any network.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
26 Feb 2025, 10:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2025, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team