Vodacom Fibre line down for 16 days!

Vodacom Fibre! My line has been down for 16 days today! You don't even have the decency to call me when I have requested so many call backs and call each day to get an update. Your technicians don't pitch at appointed times, rescheduling happens and no one even has the decency to call! Well your terrible customer service and complaint resolution has led me to now log this with ICASA. You cannot expect to treat a paying customer in this manner and that we should just sit and take it. How about when you look for your next debit order, you call me and I will tell you that I rescheduled it! Get your act together Vodacom and teach your contact centre staff to not treat your customers like fools!

Vodacom SR*** ICASA complaint ***/20