LL
Lizelle L
1 reviews | Active since Jan 2013
19 Oct 2023, 11:40
Vodacom Fibre line disconnected/reconnection
I am very unhappy with the service from Vodacom Fibre. It is now the 3 time that I have no internet on my wifi.
My son does online schooling and is currently busy with exams that he cannot miss as the school is not allowed to reschedule therfor my son will just get a 0.
I want a permanent resolution and would like to know why my line keeps being disconnected as the resolutions are always "line reconnected"
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
19 Oct 2023, 12:35 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2023, 12:35
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team