SM
Sam M
1 reviews | Active since Apr 2022
02 Apr 2022, 11:23
Vodacom fibre line
I have received a router since 18 March 2022 until today I don't have internet connection. I have made several calls to vodacom ***, they keep saying a technician is coming until today I am waiting. Their bad service is frustrating me. They were quick to deliver the router but until today I don't have internet connection. What good is a router without internet connection?
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Vodacom's replyOfficial
03 Apr 2022, 09:20Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Apr 2022, 09:20
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team