Vodacom Fibre lies and completely useless service line

We signed up for Vodacom Fibre in June. A month later we received an ‘interim’ solution which allows for 100Gb of data which runs out in the middle of the month and which had now been cut off in any case. 6/7months later and countless calls to the completely useless Vodacom Fibre tech line (who never know how to help) we are still awaiting our Vumatel line. Vumatel having done their bit last week and installing their little box but Vodacom is obviously as always still in the dark and still needs to install their modem... They basically strung us on with their ****py LTE deal for months and the magical Fibre line seems to not be in sight. Meanwhile, neighbors with Mweb had theirs installed 3 weeks after they requested it (and that was around the same time we app**** for ours).