SE
Steven E

1 reviews | Active since May 2019

11 Jun 2019, 12:56

Vodacom Fibre LIES

I was looking to get Fire installed to my house 3 months ago . A sales man with the name Irvin came to my house and did an application with me for installing Fibre . I was approved and he told me that it wont take longer than a month for a company called Linked Africa to come and install my fibre . It been 3 months now and i only found out today that there is no fibre in my area. I canceled my previous internet that i had for many year with a company called Uniwisp because they could only offer me a 10 meg line uncapped for R1250 pm Vodacom came and offer me a 50 meg line uncapped for R906 pm ( A No Brainer ) No through lies from this guy who only wanted his commission and giving 0 % client service i dont have internet at my house currently. We are you our Vodacom data which is very expensive . IF VODACOM does not come back to me with a answer on my questions i will do all in my power to tell every one i know to stop using Vodacom .It might be small to Vodacom but more damage will be done to you as Vodacom than the uncompfort cause to me

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Replies (1)
Vodacom
Vodacom's reply11 Jun 2019, 14:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team