Vodacom Fibre *****

I ordered fiber to the home from vodacom and after waiting for over a year for the order to be fullfilled due to the delay in setting up the infrastructure, I called in on the 26th of September 2020 to cancel the order. I got confirmation that the order is being cancelled on the 2nd of October 2020. I called in to the Fibre call center and I was assured that on the 1 of November at midnight the interim LTE access will be cancelled and I will not get allocation of Data. There was also an e-mail that I received and it had the note as well. Sadly, I got an allocation of data this month. I called on the 1st of November and I was told the cancellation is pending and that it should be cancelled by the 2nd of November. It’s the second of November today and I can still see my data allocation. . This is really annoying, I gave vodacom more than 30 days notice that I don’t need the interim service any more. So now I’m going to be billed for the allocation?