RJ
Rudolph J
1 reviews | Active since Jan 2022
11 Jan 2022, 11:21
Vodacom Fibre Letting Us Down
Reported a fault with Vodacom Fibre on 2021-12-25. Fibre link is down. I have called *** every day for the last two weeks. Every time same story, matter will be escalated. Had an appointment with technician on 2022-01-08. No one came to my address.
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Vodacom's replyOfficial
11 Jan 2022, 14:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2022, 14:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team