Vodacom Fibre let us go
The worst ISP keeps proving why they deserve the title. We canceled our line and I knew that even this would create difficulty. The line was supposed to be released on the 31st May. RSAweb and Vumatel have been unable to reconnect us because guess what… Vodacom had not released it. I want to know if this came be taken up with some sort of communications ombudsman or ICASA as there are apparently quite a few people struggling with the very same thing
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Vodacom's replyOfficial
05 Jun 2022, 17:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jun 2022, 17:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
06 Jun 2022, 10:43All fine and well if something was actually being done but this line has been down since the 31st with no resolution in site. Nor have Vodacom aided my wife who remains a mobile client and being forced to buy Vodacom LTE data to continue to work. Your company has the most disgraceful business practices.
's update06 Jun 2022, 10:43
Reviewer Update
All fine and well if something was actually being done but this line has been down since the 31st with no resolution in site. Nor have Vodacom aided my wife who remains a mobile client and being forced to buy Vodacom LTE data to continue to work. Your company has the most disgraceful business practices.