PP
Pieter P

1 reviews | Active since Dec 2019

08 Dec 2019, 14:39

Vodacom Fibre *** service

Biggest mistake of my life, choosing Vodacom Fibre as a Internet Service Provider never never choose Vodacom as a service provider. First off all had to wait 4 weeks for Vodacom to install my Fibre at my house. Second off all I had to wait 5 days for theme to replace a wire. A week later and I am waiting 4 days for theme to sort out it out. For a company of Vodacom size this is poor service or sorry that is what Vodacom can't provide a service. You pay for a service but in return you get a big **** you in your face. I will never do any business with Vodacom again because Vodacom just wants your money but giving you a service Vodacom can't deliver. The call center is useless as well. The famous line we will attend to your problem but **** you because nothing happens. Plus over the last 2 months all my minutes has gone in to calling Vodacom but do you think there has been a service delivered to my the answer is no talk about paying for a service

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Replies (1)
Vodacom
Vodacom's reply09 Dec 2019, 07:48
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team