VODACOM FIBRE ISSUE STILL PERSIST

As from the start we experience problems with Vofacom from 2026.04.02. We took out a uncapped wifi contract and struggles to connect. It was on off, on off the whole time, but from 2026.04.25 we totally do not have any connection at all. We call Vodacom fibre department every single day. Everytime they tell as they gonna do trouble shooting. It works for a few hours and every night until 2026.04.24 the wifi goes of. From 2026.04.25 we are without internet completely. This morning 2026.05.03 we contacted Vodacom fibre again, the agent informed us, that we must buy a new cable as the cable might be faulty. Like REALLY, we pay for a service we cannot use and then we must go and buy a new cable because their harware they provided is faulty. WHAT A JOKE SO WHAT THE HECK, WHEN IS THIS ISSUE GONNA BE RESOLVED. WE DO NOT EVEN WANT TO RATE VODACOM ONE STAR ON HELOPETER, BUT SADLY WE HAVE TO MAKE A RATING. A VERY UNHAPPY CUSTOMER MRS PARKER *** *** ***