IP
Ilana P
1 reviews | Active since Apr 2023
09 Apr 2026, 10:02
VODACOM FIBRE ISSUE
Worst service!!!! We have a massive account with Vodacom, over 10 lines and we've been without internet for 6 days now. Migration took place and after that everyone in the area is down. Vox/Vumatel says its Vodacom, Vodacom is saying its Vox/Vumatel. You log call after call, and no answers or feedback. WE are now demanding answers!!!! We work from home and this can not continue really!!!!!
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Vodacom's replyOfficial
09 Apr 2026, 10:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Apr 2026, 10:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team