TX
Tshepang X
1 reviews | Active since Nov 2021
12 Nov 2021, 10:15
Vodacom Fibre ISP the worst
I have been trying to get my Fibre line working for the past 7 days and Vodacom keeps on saying it is fixed. And I am requesting to cancel my account with them so the can make the fibre line free so I can get a new ISP. They telling me it will take 30days to free the line. In a time where people work from home and you cannot keep uptime on your services, this is truly appalling Vodacom. Imagine putting a persons Job at risk for something you have failed at for 7 days and counting.
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Vodacom's replyOfficial
12 Nov 2021, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2021, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team