EG
Edwin G
1 reviews | Active since May 2011
02 Jul 2021, 16:07
Vodacom Fibre is very expensive
Vodacom has been good for me for years so I decided to get Vodacom fibre. Its a big big mistake. Firstly I ap**** in October 2020 and my Fibre only installed in May 2021. I can still live with that but now I am paying R600 for a 10 meg line where as Mweb is offering a 35mb/s download and 25mb/s up at my address for R639. I want to give vodacom fibre a chance but they are not coming to the table. I am going to compare them and post it on our Comunity Facebook page for they are over charging and limeted speed.
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Replies (2)
Vodacom's replyOfficial
04 Jul 2021, 11:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2021, 11:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EG
Edwin G's updateReviewer Update
05 Jul 2021, 20:21No contact from Vodacom. I have now placed a cancelation with Vodacom. And an order with mweb. I am a loyal Vodacom customer and still have x3 cellular contracts with them. But fibre no no no Vodacom rather stick with your cellphones and mobile data. Very very disappointing and everyone warned me in our district but I still gave them a chance. Now ill make sure every one in our comunity on Facebook will know Vodacom fibre is a big No No.
EG
Edwin G's update05 Jul 2021, 20:21
Reviewer Update
No contact from Vodacom. I have now placed a cancelation with Vodacom. And an order with mweb. I am a loyal Vodacom customer and still have x3 cellular contracts with them. But fibre no no no Vodacom rather stick with your cellphones and mobile data. Very very disappointing and everyone warned me in our district but I still gave them a chance. Now ill make sure every one in our comunity on Facebook will know Vodacom fibre is a big No No.