TC
Titan C

1 reviews | Active since Jun 2016

20 Feb 2019, 09:14

Vodacom Fibre is Useless - Try Telkom or Mtn

I have been waiting over a month for vodacom to install fibre at my premises. I have phoned their customer service centre 4 times in the last month and get the same response from their staff " your query has been resolved and it will take 5 days for them to install", no communication and no installation ever. Vodacom is useless, imagine how long it will take for them to fix issues after fibre is installed, rather get other options from Telkom or Mtn.

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Replies (1)
Vodacom
Vodacom's reply20 Feb 2019, 09:44
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team