jH
jaco H
1 reviews | Active since Feb 2011
24 Dec 2021, 07:27
Vodacom Fibre is useless
I opened a support ticket for a downed fibre connection, after following up daily tge ticket gets closed 5 days later and the reason is they can't get a hold of me, so after asking the same service provider if there is any reason why my phones are not coming they confirm there is nothing wrong with my line and I have not recieved any calls from any technician
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 Dec 2021, 09:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Dec 2021, 09:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team