MJ
Mauritz J
1 reviews | Active since Nov 2017
08 Apr 2021, 11:36
Vodacom Fibre is useless
I have cancelled my fibre from Vodacom. The account has been closed. My fibre has been active for 3 months after my account was closed.
I have been getting FREE fibre for 3 months. Nobody at Vodacom can tell me why or knows what to do.
This is useless.
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Replies (1)
Vodacom's replyOfficial
08 Apr 2021, 14:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Apr 2021, 14:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team