DN
Delvine N
1 reviews | Active since Nov 2021
19 Apr 2023, 19:35
VODACOM FIBRE IS USELESS
NOW IM VERY ANGRY HONESTLY WITH THIS PATHETIC SERVICE I GET FROM VODACOM FIBRE . Over 5 Weeks.
ITS GOING FOR 5 WEEKS NOW IM FLIPPEN MAD AS HELL . WORST KIND OF SERVICE FROM THIS COMPANY ABSOLUTELY PATHETIC.
NO SOLUTIONS ONLY DAMN ESCALATIONS AND DO THIS TAKE OUT SIM RESET CHECK IM TIRED NOW .USELESS TEAM IF YOU ASK ME THESE PEOPLE ARE NOT HELPING ME AT ALL.
This is the worst kind of service I've ever had from Vodacom Fibre as a business client its pathetic the kind of service we recieve the consultants never know anything always have to escalate .
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Apr 2023, 07:58 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Apr 2023, 07:58
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
DN
Delvine N's updateReviewer Update
20 Apr 2023, 16:02Pathetic service coming from vodacom fibre honestly worst i havnt had internet for 5 weeks no one has made contact with me to do the installation im payin for a 50mbs but i have a 10mbs thats just *****ing customers.
ABSOLUTELY PATHETIC CUSTOMER SERVICE. NO ONE GOING THE EXTRA MILE TO SEE THAT MY INTERNET IS UP AND RUNNING. VODACOM FIBRE IS A NO .
ABSOLUTELY PATHETIC CUSTOMER SERVICE. NO ONE GOING THE EXTRA MILE TO SEE THAT MY INTERNET IS UP AND RUNNING. VODACOM FIBRE IS A NO .
DN
Delvine N's update20 Apr 2023, 16:02
Reviewer Update
Pathetic service coming from vodacom fibre honestly worst i havnt had internet for 5 weeks no one has made contact with me to do the installation im payin for a 50mbs but i have a 10mbs thats just *****ing customers.
ABSOLUTELY PATHETIC CUSTOMER SERVICE. NO ONE GOING THE EXTRA MILE TO SEE THAT MY INTERNET IS UP AND RUNNING. VODACOM FIBRE IS A NO .
ABSOLUTELY PATHETIC CUSTOMER SERVICE. NO ONE GOING THE EXTRA MILE TO SEE THAT MY INTERNET IS UP AND RUNNING. VODACOM FIBRE IS A NO .