DF
Dawie F
1 reviews | Active since Aug 2023
04 Nov 2023, 08:58
Vodacom fibre is useless
Vodacom fibre is very bad service. App**** on the 17 Oct 2023 receive my router the next day and now waiting for the instalation team to contact me. Week ago phone vodacom. Very helpful gentleman log a call for me but stil no one phone me yet to book a apointment for installation. If I new vodocom wil be so useless I would used another service provider.
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Vodacom's replyOfficial
04 Nov 2023, 10:59Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Nov 2023, 10:59
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team