Hellopeter
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Brendon M

1 reviews | Active since Jul 2019

22 Oct 2019, 16:20

Vodacom fibre is useless

Hey its me again second second review in 4 days yes the hello peter team did contact me but guess what its off again no fibre no fibre no fibre do i pay monthly yes i do.

Do i deserve too have my fibre cut everyday no please fix your service you are the worst fibre service provider in the world do not take any vodacom packages they always down i cant wait for my contract too end Ps vodacom fibre is pathetic

0
Replies (2)
Vodacom
Vodacom's reply23 Oct 2019, 07:07
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
Vodacom
Vodacom's reply04 Nov 2019, 13:55
Official
Dear Customer 
 
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. 
 
Our records indicate that your query is currently in hand with our Fibre Support Team. Kindly allow our team to investigate and resolve your query. 
 
We apologize for the inconvenience and appreciate your patience. 
 
Regards, 
Vodacom Consumer Website Team