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Shaaista C

1 reviews | Active since Jan 2019

04 May 2026, 16:45

Vodacom fibre is useless

Dear Vodacom , I will be cancelling my debit order to yourselves as I’ve been trying to move my fibre from bfn to Jhb for 2 months and still don’t have fibre

0
Replies (4)
Vodacom
Vodacom's reply05 May 2026, 07:25
Official
Dear Customer,

Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team 
SC
Shaaista C's update06 May 2026, 18:46
Reviewer Update
No one has contacted me , I have not had internet for 2 weeks. Please cancel my fibre immediately. You are unable to keep your end of the contract. If you do not , I will be forced to take legal action , at your cost
SC
Shaaista C's update06 May 2026, 19:08
Reviewer Update
I have been calling every day since the 23rd of April and now your *********** consultants leave me on hold for 10 minutes and disappear. I’ve reversed my debit orders .
SC
Shaaista C's update06 May 2026, 19:12
Reviewer Update
Also , why have you people stopped emailing me statements?