BM
Brendon M

1 reviews | Active since Jul 2019

07 Oct 2019, 16:27

Vodacom fibre is useless

Every week my fibre goes down and the people on the phone aay the same thing the discovery base station is down and they dont know how longbit will take too fix

I hate vodacom fibre i rub a business and was told vumatel is bad but i cant imagine it being worst then this do not use vodacom fibre they usless and i am resorting too this review too pray we get assistance i pay over R1000 a month for my line and hardly use it its pathetic

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Replies (2)
Vodacom
Vodacom's reply08 Oct 2019, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
Vodacom
Vodacom's reply21 Oct 2019, 09:16
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Regards, Consumer Website Team