TM
Thulasizwe M

1 reviews | Active since Apr 2017

19 Jan 2021, 08:47

Vodacom Fibre is the worst. I want my money

This is ridiculous!! I lodged a relocation request in time and they took over two months to assign a person to it. But they continued to debit me amount of R 397/month even when I was not not connected.

As if that is not worse, I just had a debit order of R 5837 which I don't even know what its for. The guy at the call center says he does not know either. Who the hell knows then.

0
Replies (1)
Vodacom
Vodacom's reply19 Jan 2021, 08:54
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team