GG
Gwenifer G

1 reviews | Active since Oct 2013

05 May 2021, 17:25

******VODACOM FIBRE IS THE WORST ******

Vodacom is just simply PATHETIC. We have been struggling for months now with our Vodacom fibre line with no luck. We are still waiting for a manager to call us back. As I'm typing this we have no internet connection and I'm waiting for a call centre agent to answer my call once again PATHETIC. The 3 SR numbers we received has all been closed and no technician came out to check what the problem is but each month they take their money. This complaint will most probably not be attended to like all the other complaints. THEIR CALL CENTRE AGENTS DONT CALL BACK.

0
Replies (1)
Vodacom
Vodacom's reply06 May 2021, 07:09
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team