MM
Mapeu M

1 reviews | Active since Mar 2012

17 Jul 2023, 11:46

Vodacom fibre is the worst

My internet is not working. It shows "Connected with no internet". I have a sick child at home and need to work from home. What am I supposed to do? Seems like a weekly issue. This is exhausting now.

0
Replies (2)
Vodacom
Vodacom's reply17 Jul 2023, 12:09
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team 
MM
Mapeu M's update17 Jul 2023, 15:26
Reviewer Update
No one has called me yet. Do you want me to get fired? My child is sick and I cannot leave him at home to go to work. I need to work from home. How would you feel if you couldn't do your work? I am single mother. Do you have any sympathy?