Vodacom Fibre is the worst

Never before have I experienced such poor customer service. We have not had internet from Friday 06/08/2021 06h00. It is now 11/08/2021 and Vodacom still has not restored our service. We have called a few times every day from Friday because we work from home so it's vital that we have internet connectivity. We keep hearing the same excuses, obviously read from a script. AND just when we thought we getting somewhere because a technician was scheduled to come out to us today, 11/08 @ 09h00... guess what, he doesn't show. No call from Vodacom with an explanation. We actually cannot wait for more service providers in the area.