Vodacom Fibre is the Worst!

If the outrageous thought of joining or using Vodacom fibre, please do not wastr your time. I have had the worst service i have ever experienced in my life. I switched over to Vodacom from another ISP. The service was canceled December 1st, and Vodacom was meant to take over. A technician comes a d wraps up the installation December 5. From that day until today December 11, 2023, they have failed to activate my internet, putting me at risk of losing my employment as i work from home. Worst part is they do not follow up witb you. I have spent over R500 in my own airtime and data following up with them, they never call you. They never email, they never text. When i do get through, they make you do all the work on top of their nonsense. I have had to call my previous ISP as they said they are the reason for the hold up, they sent me the proof of the line being released. When i get back they tell me my ticket is closer?? How when the issue has not been resloved. I then had to go back an forth with the actual Fibre company that owns the line. NO ONE TAKES RESPONSIBILITY AND OWNERSHIP OF THE SITUATION!! I STILL DO NOT EVEN KNOW IF ILL GET INTERNET THIS YEAR! NO ONE IS SAYING ANYTHING! I am beyond furious. Please don't waste your time with these guys, ****mers