IK
Ivan K
1 reviews | Active since Jul 2021
06 Sept 2021, 15:52
VODACOM FIBRE IS THE WORST
THE WORST EXPERIENCE FOR FIBRE! They do not even deserve a star. I got my ONT and router delivered and for 2 weeks now, I have been calling twice daily just to be activated. From day one, they told me it would take 12 hours, and now I am still calling them. They lie, they say they are going to call back, and never call back or reach out for feedback.
DO NOT USE VODACOM FIBRE! Hugely disappointed.
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Vodacom's replyOfficial
06 Sept 2021, 16:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply06 Sept 2021, 16:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team