Vodacom Fibre is the worst!!!!

I logged a relocation with #Vodacom at the end of January 2022 as we were moving en February 2022. When I phoned at the end of February they told me it wasn't logged on their side and UNFORTUNATELY we need to to it again and wait another 30 days.

I was also told that the fibre in the new location is different from the fibre in the old location so we need to do a new sales order and I'll be receiving a new router etc. Ram delivered the router two days later. On 3 March 2022.

On Friday 18 March they (VODACOM SALES) phoned to met me know a technician will come on Saturday to do the installation. Never happened.

Now when I phone to find out when the installation is taking place they simply say I have to wait the 30 days which is done in two days and then I can start to follow up.

PLEASE DON'T EVER GET VODACOM FIBRE. WORST SERVICE EVER!!!

I've been without fibre for an entire month now because: 1. They failed to log the first relocation request 2. They're technicians don't pitch when communicated.

Oh and best part... I still receive statements to pay but I have no internet.

#VodacomFibreSucks #WorstServiceEver #EmptyPromises #ItsAllAboutTheMoney